Returns & Exchanges
Most eligible products may be returned within 30 days of delivery.
To qualify for a return, products generally must be:
- Unused and uninstalled
- In new, resalable condition
- In the original packaging
- Complete with all original parts, hardware, accessories, and documentation
- Approved for return by Overland Wanderers before being shipped back
Customers are generally responsible for return shipping costs unless the product arrived damaged, defective, or incorrect. Original shipping charges are generally non-refundable.
Some products may be non-returnable or subject to restocking fees, including certain special-order, custom, made-to-order, final-sale, or manufacturer-restricted products.
Exchanges: We generally handle exchanges as a return followed by a new order. This helps ensure the replacement product is available, correctly priced, and compatible with your vehicle. Contact us before returning your item and we'll help you determine the best next step.
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and keep all original packaging and shipping materials.
To start a return or exchange, contact us at info@overlandwanderers.com before sending anything back.
For complete terms and exclusions, please see our Return & Refund Policy.